Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
Access data and hosting
You can visit our website without providing any personal information. With every visit of the website, the web server automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call.
For the purpose of a shorter loading time we also use a Content Delivery Network (“CDN”) for delivering our web assets via web servers of that CDN provider, who is working for us by means of an order processing agreement. Access data is also collected accordingly on the provider’s web servers.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves according to art. 6 para. 1 sentence 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
Third-party hosting services
Within the framework of processing on our behalf, third party providers provide us with hosting and presentation services for our websites. We use the following service providers for hosting the respective website:
|deechtesmaakvansicilie.nl||SiteGround Spain S.L. Calle Prim 19, 28004 Madrid, Spain B – 87194171|
If a service provider is based in the USA, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. Further, we have agreed the application of EU standard data protection clauses with other service providers based in a country outside the EU or the EEA in order to provide suitable guarantees pursuant to art. 46 para. 2 lit. c GDPR.
All data collected in the context of the use of these web pages or in forms provided for the purposes as described below are processed on the servers of the respective service provider. Processing on other servers only takes place as described within this privacy statement.
Data collection and use for the use of deechtesmaakvansicilie.nl
We collect personal data if you voluntarily provide it when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we require the data for processing your contact in accordance with art. 6 para. 1 sentence 1 lit. b GDPR and you cannot send the contact without this information. Which data is collected can be seen from the respective input forms. We use the data provided by you to process your enquiries.
After complete processing of the inquiry, your data will be restricted for further processing and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html
Please note that disabling cookies may limit your access to some features of our website.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example MyParcel, Mollie, Matomo Analytics, MailPoet
We use the Mollie platform to handle (part of) the payments in our web store. Mollie processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data any longer than is permitted by law.
Shipping and logistics
MyParcel / PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel and PostNL for the delivery. It is therefore necessary that we share your name, address and city details with MyParcel and PostNL . MyParcel and PostNL use this information only for the performance of the agreement. In the event that MyParcel and PostNL engages subcontractors, MyParcel and PostNL also makes your data available to these parties.
This site uses Matomo to analyze traffic and help us to improve your user experience. We process your email address and IP address and cookies are stored on your browser for 13 months. This data is only processed by us and our web hosting platform.
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
MailPoet creates and stores two cookies if you are using WooCommerce and MailPoet together. Those cookies are:
Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
Cookie name: mailpoet_abandoned_cart_tracking
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track a user that has abandoned their cart in your WooCommerce store to then be able to send them an abandoned cart newsletter from MailPoet.
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